Niniejszy regulamin został sporządzony w polskiej oraz angielskiej wersji językowej. W przypadku rozbieżności pomiędzy obiema wersjami językowymi rozstrzygająca będzie wersja w języku polskim.

 These Terms of Service have been prepared in the Polish and English language versions. In the event of any discrepancy between the two language versions, the Polish language version shall prevail.

 TERMS OF SERVICE

The products offered in the Shop are sold by Grzegorz Dobrucki, conducting business activity under the name Leadium Consulting G.Dobrucki TIN PL6641264894 REGON: 362115990 address: Wąwozowa 6 m.164, 02-796 Warsaw, hereafter referred to as the Seller.

You can contact the Seller by writing to: contact@leadiumconsulting.com or calling: +48697243632 .

§1 BASIC TERMS

Explanation of basic terms:

  1. Price – the value expressed in monetary units that the Customer is obliged to pay and, in the case of digital content/service, also the digital representation of the value;
  2. Business day – a day of the week from Monday to Friday, excluding public holidays;
  3. Proof of payment – invoice or receipt issued in accordance with the Value Added Tax Act or other applicable legislation sent to the Customer;
  4. Customer – an entity that plans to make a purchase or is purchasing the product(s), i.e. a natural person with full legal capacity, and in cases provided for by generally applicable laws also a natural person with limited capacity to perform legal acts, a legal entity as well as an organizational unit without legal entity, which is granted legal capacity by the law – that has concluded or intends to conclude the Agreement with the Seller, also referred to as the User;
  5. Consumer – a natural person making a purchase for purposes that are not directly related to his/her commercial/professional activity;
  6. Offer – a proposal to conclude a contract containing the essential elements of the Product (e.g. product description, individual proposal of the Seller).
  7. Entrepreneur – a natural person, a legal entity, and an organizational unit that is not a legal entity, to which a separate act grants legal capacity, conducting a business on its own behalf, which uses the Shop.;
  8. Entrepreneur in his/her capacity as a consumer – a natural person who concludes a contract directly related to his/her business activity, where it is apparent from the content of that contract that the contract is not of a professional nature for him/her, arising in particular from the object of his/her business activity;
  9. Product – Goods or Service offered by the Seller in the Shop, intended for sale; the Product has a payable nature unless otherwise indicated;
  10. Digital product – the digital content that the customer receives as part of the purchase, which takes the form of an electronic file. The file format depends on the content of the material (e.g. e-book, other material in pdf form, audio/video);
  11. Digital service – a service that allows the Customer to: a) produce, process, store, or access data in digital form, b) share data in digital form that has been transmitted or produced by the consumer or other users of that service, c) other forms of interaction using such data;
  12. Terms of Service – these terms and conditions of Sale setting out the rules for the use of the Store, placing orders, and the rules for fulfillment of orders by the Seller;
  13. Shop/website – the website on which the Seller sells products;
  14. Goods – the thing which is the subject of the contract between the Seller and the Customer;
  15. Goods with digital content – goods containing or combined with digital content or a digital service in such a way that the absence of the digital content or service would prevent it from functioning properly;
  16. Durable medium – a material or device for storing information that allows access to that information in the future (for the time necessary for the purposes of the information) and allows the unchanged reproduction of the stored information;
  17. Contract – the mutual agreement between the Seller and the Customer defining mutual rights and obligations;
  18. Service – a service provided by the Seller to the Customer.

§2 CONDITIONS OF COOPERATION AND CONTRACT

  1. The terms and conditions of the contract and the rules of cooperation are set out in both the Terms of Service and the Offer.
  2. The Terms of Service and the Offer do not exclude or limit the rights of a Customer who is a Consumer or an Entrepreneur in his/her capacity as a consumer arising from mandatory provisions of law.
  3. In the event of any discrepancy between the Terms of Service and the Offer, the Offer shall prevail.
  4. The contract is deemed to be concluded upon the Customer’s acceptance of the Terms of Service, payment, and the Seller’s confirmation of acceptance of the order for execution, subject to the provision below.
  5. In the event that the payment term falls after the conclusion of the Contract, the Contract is deemed concluded upon the Customer’s acceptance of the Terms of Service and the Seller’s acceptance of the order for execution.

§3 PRICE

  1. The price is gross and inclusive of all taxes required by law, unless the Seller has explicitly indicated that the price is net and VAT is to be added to it.
  2. The price does not include delivery or other costs, which the customer will be informed of prior to ordering.
  3. The reduced price is the price applicable as a result of the reduction of Product price.
  4. The lowest price shall be the lowest price for a Product that was available in the period of 30 days prior to the introduction of the reduced price and, in the case of a Product offered for sale for less than 30 days, the lowest price shall be the lowest price available in the period from the date of the start of offering of that Product until the date of introduction of the reduced price.
  5. If the Seller applies a procedure for individual price adjustment based on automated decision-making, the Seller shall inform the Customer before placing the order.

§4 CONDITIONS FOR ORDERING

  1. The customer can access the Shop 7 days a week, 24 hours a day.
  2. The sale of products takes place via the Stripe platform and the Seller additionally uses the EasyCart.pl service for this purpose, where payment is processed (purchase page). By submitting data on the purchase page, the user agrees that this data will be transferred to EasyCart and Stripe in accordance with the terms and conditions and privacy policy. These documents can be found linked on the shopping cart page.
  3. Payments can be made by traditional transfer, wire transfer, debit or credit card, BLIK payment and through other payments offered by the Service. The payment methods provided may be limited depending on the Product, currency or country of purchase.
  4. The Customer is obliged to make payment immediately after placing the order, unless otherwise stated in the Offer or in the payment method chosen by the Customer.
  5. In order to purchase Products in the Shop you must:

1) select Product(s) you wish to purchase from the options available on the site by clicking on the ‘add to cart’ button or the equivalent button;

2) once the Product(s) have been selected, provide the required information (e.g. Customer details, method of payment, method of delivery);

3) read the total price for the selected Product(s), including delivery costs and any other additional costs incurred as a result of your order;

4) accept the Terms of Service and the order, and make payment for the order according to the chosen payment method. Once the order has been placed, the Seller will send an order confirmation.

  1. In order to purchase Products electronically, e.g. by e-mail or by communicator message or via an external program, you must:

1) choose the Product(s) you wish to purchase and read the Offer;

2) after choosing the Products, indicate the information required by the Seller (e.g. Customer details, method of payment, method of delivery);

3) before accepting your order, read the total price for the selected Products, including delivery costs and any other additional costs incurred as a result of your order;

4) accept the conditions of service presented by the Seller for the order, including the Terms of Service, and make payment for the order according to the chosen payment method. Once the order has been placed, the Seller will send an order confirmation.

  1. Upon conclusion of the Contract, the Seller shall also send the Terms of Service to the Customer if they were not communicated before.
  2. The Seller has the right to cancel the order if the Customer fails to make payment within 3 working days from the day of placing the order or if the Customer fills in the order form in a way that makes it impossible to execute it properly despite the request to complete/correct the data under pain of cancellation.

§5 TERMS OF ORDER PROCESSING

Digital products

  1. In the case of a purchase of a Product including an Digital Product, access to the Product will be granted to the Customer as soon as effective payment has been made, no later than within 48 hours, unless otherwise specified in the Offer.
  2. The digital product will be made available in the User Account or sent to the e-mail address provided by the Customer, subject to the following provisions.
  3. In the case of a Product such as e.g. courses or other digital products where the materials, due to the nature of the Product, are not available immediately after purchase, the materials will be made available systematically on the following days of the course or immediately – depending on the Offer.
  4. In the case of a Product purchase which includes access to a Facebook group or other platforms as well as live broadcasts (webinars/online meetings), the Customer will be granted access to the aforementioned spaces immediately after purchase or within the timeframe determined by the specifics and the Offer.
  5. The Customer is aware that online transmissions may be recorded and that recordings of the transmissions may be made available as part of the Product.
  6. Unless otherwise specified in the Offer, access to the Product is for a limited period of 12 months from the conclusion of the Contract.
  7. If the Customer cannot open the shared file or material, he/she should contact the Seller.
  8. The Seller shall inform the Customer of updates, including those related to protective measures necessary for the Product to be in conformity with the contract.

Consultations/Meetings/Sessions

  1. Detailed information regarding the service can be found in the Offer.
  2. An hour is understood to be 60 minutes, unless otherwise specified in the Offer.
  3. The consultation will be conducted upon prior agreement by the Customer with the Seller by e-mail and/or text message and/or via the online calendar provided (if made available) – unless otherwise specified in the Offer.
  4. The customer may use the service no later than 6 months from the date of purchase, unless otherwise stated in the Offer.
  5. It is possible to reschedule the Consultation service 1 time. The condition for the change is that the service is cancelled no later than 48 hours before the scheduled date and a new date is set. If the service is not cancelled in accordance with the aforementioned rules, the service will be deemed to be provided. Rescheduling should be done via e-mail or telephone to the e-mail address or telephone number indicated in the Terms of Service or via the online calendar provided (if provided) – unless otherwise specified in the Offer.

Services under a subscription model

  1. If the Services are provided on a subscription model, including the provision of access to products for a limited period of time, unless otherwise stated in the Offer:

1) The contract is for the duration indicated in the order, unless otherwise specified in the Offer and the nature of the service;

2) If the contract is not terminated at the latest by the day preceding the expiry date, the contract shall be automatically extended for an indefinite period. Termination can be submitted to the Seller’s address as indicated in the Terms of Service without stating a reason or by clicking on the option available within the User Account.

3) In the case of a contract of indefinite duration, it may be terminated with effect from the end of the reference period.

4) The month of access shall be understood as the calendar month following the effective date of payment.

Services – Miscellaneous

  1. Detailed information related to the Service can be found in the Offer.
  2. The time period for completion of the Service is calculated from the date of receipt from the Customer of the information necessary for the due performance of the Service, unless otherwise specified in the Offer.

§6 TECHNICAL CONDITIONS 

  1. The customer may use the Shop in accordance with these Terms of Service and the applicable regulations.
  2. The Seller declares that the public nature of the Internet and the use of services provided by electronic means may be associated with the risk of obtaining and modifying the Customers’ data by unauthorised persons, therefore the Customers should use appropriate technical measures to minimise the aforementioned risks.
  3. In order to use the Shop or place an order, it is necessary for the Customer to have:

1) an up-to-date version of a web browser supported by the developer with Internet access (e.g. Opera, Mozilla Firefox, Google Chrome);

2) an active email account.

  1. In order to use the Products, it is necessary for the Customer to have:

1) an up-to-date version of a web browser supported by the developer with Internet access (e.g. Opera, Mozilla Firefox, Google Chrome);

2) an active email account;

3) an up-to-date tool/software capable of handling electronic files in the format indicated in the Offer (e.g. in *.zip, *.pdf, *.mobi, *.pub, *.doc, *.docx, *.xlsx format);

4) an account on the social networking platform Facebook or Messenger, if the Offer indicates that the subject of the contract is, among other things, access to a dedicated Facebook group.

5) an account on the Miro.com platform, if the Offer indicates that the subject of the agreement is, among other things, access to materials on this platform

  1. In the case that additional technical requirements are necessary to use the Shop or the Products, the Customer shall be informed thereof prior to using the Shop or placing an order for a Product.

§7 COPYRIGHTS AND LICENCES

  1. All materials made available by the Seller, including Digital Products and Services, texts, photos, graphics, multimedia, and trademarks, are works as defined by copyright and related rights law and are subject to legal protection.
  2. Copyrights to the aforementioned materials are vested in the Seller or another entity from which the Seller has obtained the relevant license. The Seller may also use the materials on other legal bases.
  3. Any materials made available by the Seller may be used by the Customer only for his/her own use, unless otherwise stated in the Offer. No further distribution, making available, recording, or downloading in any way whatsoever of the materials outside the scope of permitted use is authorized.
  4. The Seller grants the Customer a non-exclusive license without the right to grant sub-licenses and without territorial restrictions. The time limitations are based on the Offer or on these Terms of Service. The remuneration for granting the license is included in the price.
  5. The license granted to the Customer does not grant the right to:

1) reproduce the product permanently or temporarily in whole or in part for purposes other than making copies for personal use,

2) make any changes of any kind to part or the whole of the Product,

3) distribute the product in any form or by any means in return for payment,

4) distribute the product in any form or by any means, free of charge.

  1. In the event of an infringement of the prohibition referred to in this paragraph, including copyright infringement, the Seller shall be entitled to claim damages and compensation from the Customer. The Customer may incur civil or criminal liability in the aforementioned respect.
  2. The Seller shall have the right to update the Products from time to time, including, in particular, Digital Products.

§8 NON-CONFORMITY OF GOODS AND GUARANTEE          

  1. This chapter defines the rules of responsibility for the conformity of the performance with the contract obliging to transfer the ownership of the goods to the Consumer and the Entrepreneur in his/her capacity as a consumer for contracts concluded as of 1 January 2023.
  2. The provisions of Chapter XI of Book Three II of Title II of the Act of 23 April 1964 – Civil Code shall not apply to contracts obliging to transfer ownership of goods, including, in particular, contracts of sale, delivery contracts and contracts for work being goods, but only the Act on Consumer Rights. Detailed information on the aforementioned rules can be found in the Consumer Rights Act, and these Terms of Service are not intended to limit or change them.

§9 ADDITIONAL CUSTOMER RIGHTS RELATING TO DIGITAL CONTENT/SERVICE

  1. This chapter defines the rights of the Consumer and Entrepreneur in his/her capacity as a consumer in the case of contracts for the provision of digital content/service concluded on or after 1 January 2023. The details of the Customer’s rights are defined by the provisions of the Consumer Rights Act and these Terms of Service are not intended to limit or change them.
  2. If the digital content or digital service is not in conformity with the contract, the customer may request to conform to the contract or make a statement to reduce the price or withdraw from the contract.
  3. The Seller may refuse to bring the digital content or digital service into conformity with the contract if doing so in the manner chosen by the Customer is impossible or would require excessive costs for the Seller.
  4. If the digital content or digital service is not in conformity with the contract, the Customer may make a claim for a price reduction or withdrawal from the contract when:

1) conforming to the contract is impossible or requires excessive cost;

2) the Seller has not brought the digital content or digital service into conformity with the contract;

3) the lack of conformity with the contract continues despite the fact that the Seller has tried to bring the digital content or digital service into conformity with the contract;

4) the lack of conformity of the digital content or service with the contract is such that it justifies either an immediate reduction of the price or cancellation of the contract;

5) it is clear from the Seller’s statement or circumstances that the Seller will not bring the digital content or digital service into conformity with the contract within a reasonable time or without undue inconvenience for the Customer.

  1. The Customer may not terminate the contract if the digital content or service is supplied in exchange for the payment of a price and the lack of conformity with the contract is insignificant.
  2. If the Customer has not received the digital content or service, the Customer shall inform the Seller. If they are not delivered immediately or within an additional timeframe explicitly agreed by the parties, the Customer may terminate the contract.
  3. The customer may terminate the contract without calling for the digital content or digital service if:

1) the Seller has stated or it is clear from the circumstances that the Seller will not supply the digital content or service or
2) the parties have agreed, or it is clear from the circumstances of the contract, that a particular date for the delivery of the digital content or service was important to the Customer and the Seller did not deliver it within that date.

  1. The Customer may make a complaint about the non-conformity of the Goods with the contract referred to in §8 and §9 by sending it to the Seller’s address indicated in the Terms of Service (postal or e-mail address). The complaint should contain data enabling identification of the Customer, the subject of the complaint and the demands related to the complaint. In the case of receipt of an incomplete complaint which makes it impossible to process, the Seller shall call on the Customer to complete the complaint under pain of leaving the complaint unprocessed. The Customer may lodge a complaint using the template provided as Appendix 3 to these Terms of Service. This procedure shall apply mutatis mutandis to the rights under §8 of the Regulations.
  2. The Seller shall process complaints within 14 days from the date of receipt unless otherwise specified in special provisions. The response will be sent to the Customer’s e-mail address or in any other way indicated by the Customer.
  3. The provisions of this Chapter do not apply where the contract is for delivery of digital content by means of a physical medium.

§10 IMAGE OF THE CUSTOMER/PARTICIPANT

  1. The Customer is aware that the image of the participant made available by the Customer in the context of the cooperation with the Seller may be processed by the Seller, including recording and dissemination for educational purposes, archiving, and for the purposes related to the performance of the Contract.
  2. The Customer – by switching on the camera during the online transmission (webinars/online meetings) or by making his/her image available to the Seller in any other way, consents to the Seller recording, using and disseminating the Participant’s image in the form of a recording/photographs from the course of the online transmission/co-operation for the purposes indicated in section 1.
  3. Processing the image of the Customer/Participant for marketing and promotional purposes requires separate consent.
  4. The image referred to above may be used in various forms of electronic processing, framing, and composition, as well as combined with images of other persons participating in the online transmission, while the film and sound recording featuring it may be cut, edited, modified, added to other materials created as part of the Seller’s activities. Consent includes all forms of publication.
  5. The Customer may not record, use or distribute the image of other participants/trainers without the prior consent of the aforementioned persons.

§11 PRODUCT REVIEWS

  1. Product reviews published by the Seller are verified by the Seller.
  2. Verification is carried out, inter alia, by comparing personal data or details of cooperation with data and information held by the Seller regarding Customers who have used the Seller’s Products so far, as well as by direct contact with the aforementioned person with a thank you for the opinion or by sending the Customers a dedicated link to leave an opinion or by obtaining an opinion as part of direct communication with the Customer.
  3. In case of doubt as to whether an opinion comes from a person using the Seller’s Products, the opinion shall not be published by the Seller.
  4. The published opinions are intended to present the benefits of using the Seller’s Products, which have been recognized by previous Customers.
  5. The Seller does not use sponsored or barter reviews.

§12 CONTRACT TERMINATION

  1. This chapter lays down the rules on withdrawal from a contract by a Consumer and an Entrepreneur in his/her capacity as a consumer.
  2. The Customer who is a Consumer or an Entrepreneur in his/her capacity as a consumer has the right to withdraw from the contract within 14 days subject to the provisions below. In order to exercise the right of withdrawal, the Customer should inform the Seller by an unequivocal statement, sending e.g. an e-mail or a letter to the address indicated in the Terms of Service. For more information on the right of withdrawal, see Annexes 1 and 2 to the Terms of Service.
  3. The right of withdrawal from the contract shall not apply in the case of:

1) a contract for the provision of services for which the Customer is obliged to pay the price, if the Seller has performed the service in full with the express and prior consent of the Customer, who was informed before the provision of the service by the Seller that after the Seller’s performance he will lose the right to withdraw from the contract, and has acknowledged it;

2) a contract for the supply of digital content not supplied on a physical medium, for which the Customer is liable to pay the price, if the Seller has commenced performance with the express and prior consent of the Customer, who has been informed before the provision of the service by the Seller that after the provision of the service by the Seller he/she will lose the right to withdraw from the contract, and has acknowledged it, and the Seller has provided the Customer with a confirmation of receipt of the consent;

3) the subject of the service is a good that is not prefabricated, produced to the Customer’s specifications or intended to meet the Customer’s individual needs (so-called tailor-made goods);

4) the subject of the service is a sound or visual recording or computer software supplied in sealed packaging when the packaging is opened after delivery;

5) the subject of the service is the supply of newspapers, periodicals or magazines, with the exception of subscriptions;

6) the conclusion of the contract was by public auction;

  1. The Customer referred to in section 1 shall be liable for any diminution in the value of the Product due to the use of the Product beyond what is necessary to establish the nature, characteristics and functionality of the Product.
  2. In the event of withdrawal from a contract for the provision of digital content or a digital service, the Customer shall refrain from using that digital content or digital service and making it available to third parties.

§13 USER ACCOUNT

  1. The Seller creates a User Account for the Customer, i.e. an individual panel set up on behalf of the Customer by the Seller in order to use the Seller’s Products after the Customer registers and concludes a free of charge agreement for the creation and maintenance of a User Account, hereinafter referred to as Account. The agreement for the creation and maintenance of a User Account is concluded for an indefinite period of time.
  2. The Customer may not share his/her User Account with third parties or have several User Accounts.
  3. The creation of a User Account is necessary to access the User Account, to place an order and to access the Product, as far as the Product is made available in the User Account.
  4. The Seller shall send to the e-mail address specified by the Customer information regarding the User Account. The Customer shall set up an individual password for the Account. The Customer is also obliged to set up an individual password if, for the purpose of registering the User Account, a password is automatically generated by the system. After the registration of the Account, the Customer shall immediately set up a new password.
  5. The Customer may submit a request for the deletion of the User Account to the Seller by e-mail or by any other means of communication with the Seller with 14 days’ notice without stating a reason.
  6. Deletion of a User Account may result in the removal of access to the Products made available under the User Account.
  7. The Seller may terminate the contract for the creation and maintenance of a User Account:

1) for important reasons with 14 days’ notice (applies to a Customer who is a Consumer or Entrepreneur in his/her capacity as a consumer); important reasons include, in particular, violation by the Customer of the provisions of the Terms of Service or legal regulations, as well as acting by the Customer in breach of moral standards;

2) without stating a reason with immediate effect (applies to a Customer who is not a Consumer or an Entrepreneur in his/her capacity as a consumer).

§14 SPECIFIC PROVISIONS FOR ENTREPRENEURS

  1. The provisions set out in this chapter apply to a Entrepreneur who is not an Entrepreneur in the capacity of a consumer.
  2. The jurisdiction for any disputes arising between the Seller and an Entrepreneur who is not an Entrepreneur in the capacity of a consumer shall be the court having jurisdiction over the registered office of the Seller.
  3. The parties exclude the Seller’s liability under warranty for non-conformity of the Goods with the Agreement/defects of the item with respect to the Entrepreneur who is not an Entrepreneur in the capacity of a consumer.
  4. The Seller is entitled to terminate the contract with immediate effect for Entrepreneur who is not an Entrepreneur in the capacity of a consumer. To this end, the Seller shall send the Entrepreneur a statement on the termination of the agreement to his or her e-mail or postal address. The Entrepreneur waives any claims in this respect.
  5. The Seller shall not be liable for lost benefits in relation to an Entrepreneur who is not an Entrepreneur in the capacity of a consumer.

§15 FINAL PROVISIONS

  1. In times of force majeure, the parties shall be relieved of any liability for non-performance or undue performance of the contract as long as the circumstances of force majeure impede the performance of the contract. The above shall also apply in the period immediately preceding or following the occurrence of the force majeure whenever, during the indicated period, the circumstances of the force majeure constitute an impediment to the performance of the contract.
  2. “Force majeure” shall mean an event of a fortuitous or natural nature, completely independent of the will and action of the Parties, which could not have been foreseen and prevented, in particular events such as flood, burglary, war, act of terror, introduction of a state of emergency.
  3. If the Customer is from a country other than the country of the Seller, he/she should inform the Seller of this fact, indicating his/her place of residence/domicile, so that the tax can be paid in accordance with the applicable regulations.
  4. When using the Products, it is prohibited to provide information of an unlawful nature or to act in a manner that is unlawful, immoral, or that infringes the personal rights of third parties.
  5. Amicable handling of disputes and complaints. The customer has the possibility to address:

1) a permanent amicable consumer court to resolve a dispute arising from a concluded contract;

2) the voivodeship inspector of the Trade Inspection with a request to initiate mediation proceedings for an amicable settlement of a dispute between the Customer and the Seller;

3) the county (municipal) consumer ombudsman or a social organisation with a statutory mandate to protect consumers in order to obtain assistance in a particular contractual case;

4) ODR platform. The platform serves to resolve disputes between consumers and traders.

  1. The Seller reserves the right to amend these Terms of Service for justified reasons, including, in particular, amendments to the provisions of law to the extent that such amendments force the Seller to also amend the content of these Terms of Service, in particular amendments to the provisions of the Civil Code, Consumer Rights Act, Act on Providing Services by Electronic Means, as well as pursuant to the applicable decisions of UOKIK, PUODO or court rulings to the extent corresponding to the issued decisions/orders and in the event of a material change in business factors, provided that there is a cause-and-effect relationship between the above-mentioned changes and the change in the costs of providing services by electronic means. The Seller is entitled to change its business conditions insofar as there is a cause-and-effect relation between the above-mentioned change and the change of costs of provision of services by the Seller.
  2. Agreements concluded before the new Terms of Service came into force shall be governed by the version of the Terms of Service in force on the date of conclusion of the Agreement by the Customer.
  3. The applicable law shall be Polish law, subject to section 10.
  4. The applicable court shall be a Polish court, subject to section 10.
  5. In the case of a Customer who is a consumer, the provisions of the Terms of Service shall not deprive the consumer of the protection afforded by the provisions of the law of his/her country of habitual residence, which cannot be excluded by contract. In the event that the provisions which are in force in the consumer’s country are more favourable to the consumer, and these provisions cannot be excluded by contract, they shall apply in the contract concluded between the Customer and the Seller.
  6. The rules regarding the personal data processing are regulated in the Privacy Policy.
  7. The regulations are effective as of 15 August 2024.

 

Appendix 1 to the Terms of Service

NOTICE OF WITHDRAWAL

You have the right to withdraw from this contract within 14 days without giving any reason. The right of withdrawal shall expire after 14 days from the day of conclusion of the contract (in the case of service contracts)/from the day on which you take possession of the goods or on which a third party other than the carrier and indicated by you takes possession of the goods, or, in the case of partial deliveries, from the day on which you take possession of the last good. In the case of contracts for the regular delivery of goods for a fixed period of time, from the time you or a third party – designated by you (other than the carrier) – takes possession of the first of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail). Our contact details: Leadium Consulting G.Dobrucki, NIP 6641264894, REGON: 362115990, Wąwozowa 6 m.164, 02-796 Warszawa, e-mail: contact@leadiumconsulting.com or by phone: +48697243632 .

You may use the template of the withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of usual delivery offered by us), immediately and in any event not later than 14 days from the day on which we are informed of your decision to exercise your right of withdrawal from this contract. We will refund your payment using the same means of payment as you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any charges in relation to this refund.

We may withhold reimbursement until we have received the goods or until you provide us with proof of return, whichever event occurs first.
Please send back or hand over the Product to us without delay and in any case not later than 14 days from the day on which you informed us of your withdrawal from the contract. The deadline is met if you send the item back to us before the expiry of the 14 days.

You shall only be liable for any diminution in the value of the Product resulting from your use of the Product other than what is necessary to establish the nature, characteristics and functioning of the Product.

If you have requested the commencement of service before the expiry of the withdrawal period, you shall pay us an amount that is in proportion to what has been provided until the moment you have communicated your withdrawal from this contract to us.

 

Appendix 2

Our contact details: Leadium Consulting G.Dobrucki, NIP 6641264894, REGON: 362115990, Wąwozowa 6 m.164, 02-796 Warszawa, e-mail: contact@leadiumconsulting.com or by phone: +48697243632

TEMPLATE OF WITHDRAWAL FORM

(this form must be completed and returned only if you wish to withdraw from the contract)

I withdraw from the contract of*…. concerning*/ consisting of*…..

First and last name, address of the customer* … Signature* … (if sent in hard copy)

    Date …………………………………………………          

* fill in the missing information

Appendix 3

Our contact details: Leadium Consulting G.Dobrucki, NIP 6641264894, REGON: 362115990, Wąwozowa 6 m.164, 02-796 Warszawa, e-mail: contact@leadiumconsulting.com or by phone: +48697243632

COMPLAINT FORM

(fill in the form if you wish to make a complaint about the non-conformity of the Goods with the Contract)

Refers to order no: _________ dated ____

Regarding the product: _____________ [product description]

I hereby inform you that the Goods purchased by me are not in conformity with the contract.  The non-conformity of the Goods with the contract consists of: _____________ The non-conformity was detected on the date _______________

For the above, please: _____________ (indicate claim).

First and last name, address of the customer* … Signature* … (if sent in hard copy)

    Date …………………………………………………          

* fill in the missing information

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